Support Workers | Bristol | Berkshire | Swindon | Gloucestershire

Support Workers

Supporting you & your family

Here at Care 1st our team recognises that many individuals want the opportunity to live independently within their own four walls, but for many varying reasons struggle to cope alone. So, we created a supported living service and provide key support workers who are on hand to work with your loved one, key family members and support teams to help individuals who want to remain independent at home. 

Care 1st offers a range of fully managed, person-centred, support options for people living with complex learning, behavioural, physical or mental needs. Our support workers assist people with Autism, Aspergers, Down’s syndrome, Cerebral Palsy, Multiple Sclerosis, brain or spinal cord injuries, depression, anxiety disorders as well as substance issues – such as alcoholism or drug misuse, and much more. 

Our support workers provide assistance to individuals who have an independent living residence, reside in shared living group accommodation or live in an annex or wing of the family home. We can provide a short daily visit, work on a shift pattern to provide your loved one and potentially their housemates with shared support, alternatively our support workers can even stay with your loved one around-the-clock. Our tailored support plans are personally designed to work around your loved ones individual needs and wishes.

At Care 1st our experienced, compassionate, fully vetted team is able to assist with whatever your loved one needs, so that they can feel comfortable and confident at home and within their community, whatever their capabilities. Our services range from supporting your loved one to get up, take a shower and get to college or work, assist with daily household tasks around the home such as vacuuming and dusting or help with household admin such as paying bills. We can also accompany your loved one to visit family and friends, or to exercise classes or community groups. Our services are flexible and built around you, most of all our team is always on hand with a listening ear and tonnes of compassion and support. 

Our fully managed supported living service is available across Bristol, Swindon, Gloucester & Berkshire and the surrounding areas. We’re on hand to listen to any of your support needs and to talk you through your options. Call us today on 0117 968 4809 or request a callback and we’ll call you.

What is a support worker?

A support worker assists vulnerable individuals on a day-to-day basis who live with varying complexities such as learning, mental, behavioural or physical conditions. Their role is to provide supported living services which are trusting, caring, patient and provide an assisted environment so that the individual they help feels comfortable and capable of living independently at home and within their local community. Support workers are on hand to support your loved one wherever they live, in an annex of your home, in shared accommodation or in their own home or flat. 

Care 1st support workers are naturally passionate people with incredible life skills and tonnes of experience. Each potential support worker is individually hand selected – they are put through an intensive interview process, and are then fully vetted and receive full DBS background checks. Once appointed, each support worker is then personally trained in-house, they receive on-going mentoring and one-on-one coaching from our expert team. Our intensive continuous training is designed to ensure that our support workers have the necessary up-to-date skills to provide the exceptional service expected and ultimately demanded by our customers. 

What is a support workers key responsibility? 

Here at Care 1st our support workers have one primary key responsibility, to ensure that their customers are able to live safely, independently, with confidence and on their terms in their own homes. Their pivotal role is to ensure that the person they support is able to go about their day-to-day activities with ease and have the confidence and skillset to play an active part within their local community. 

“The role of a support worker is an incredibly rewarding and life changing job. Our team loves what they do and they all work exceptionally hard to form long-lasting trusting relationships with their customers and their loved ones. I’m proud that we make such a huge difference to someone’s life on a daily basis. Our team never underestimates the importance of the service that they provide, they are always respectful and take seriously the responsibility that they have for the individuals that they support.” 

Kay Morley-Cooper, Founder & Director, Care 1st Homecare.

Our support workers fully respect and understand the specialist personal needs of each individual customer. We work alongside families, their GP’s, social workers, community mental health or learning disability teams, to ensure that each support worker is individually and specifically matched to your loved one’s personal interests, needs and wishes. 

What does a support worker do?

Our support workers provide supported living services to adults of all ages who live with many differing learning, mental, behavioural and physical conditions. We support individuals with Autism, Aspergers, Down’s syndrome, Cerebral Palsy, Multiple Sclerosis, brain or spinal cord injuries, depression, anxiety disorders as well as substance abuse – such as alcoholism or drug misuse. 

Our support workers can:

  • Encourage or help with getting up and about in the morning 
  • Prepare and cook healthy nutritious meals 
  • Assist around the home with household chores 
  • Prompt with medication, pick up prescriptions, or accompany them to the GP 
  • Help your loved one get to college, university or work 
  • Be their to provide essential emotional and life support 
  • Attend community classes and share hobbies and interests 
  • Provide necessary admin support such as help with sorting out benefits, paperwork, budgeting and paying household bills 
  • Assist with job applications and even coaching for interviews
  • Support with physical and mental well-being
  • Work with your loved one to have the confidence to take public transport 
  • Visit friends and family or support with having them over for tea 
  • Provide emotional support for challenging symptoms and behaviours 
  • Manage complex mental health medication and compliance with community plans

Our qualified support workers are on hand to assist your loved one navigate their daily lives. From day-to-day support within the home, to help and assistance getting to work or college, through to taking part in local activities in the community. Whatever your loved one needs assistance with, our team is on hand to help. 

Where can support workers provide assistance?

Our support workers are able to provide a variety of supported living services within your loved ones home and in the community. Our support team will work with your loved one in: 

Independent living in their own home. 

Your loved one may well have the ability and chose to live independently in their own flat, apartment or house, however if they don’t yet have the full & necessary skills to cope full time – we can be on hand to help either popping in for visits or living with your loved one full time. 

Within a shared living, group house.  

It may be that your loved one wants to be independent, but they either don’t enjoy living alone or don’t have the confidence to do so. Shared living in group accommodation with house-mates, can provide all the benefits of independence but with the comfort of sharing with like-minded individuals. In this instance our support workers can work either individually with your loved one, or they can share the services of a support worker – or team of support workers, between house-mates. 

Support in the family home 

Our support workers are also able to provide supported living services within the family home – or annex off the main family accommodation. Your loved one may not be ready to move further afield, but may crave a little more independence and autonomy. In this case our support workers can be on hand 24/7 and live-in, or they can pop in to provide support and cover as an when you need it. 

How do I arrange a support worker?

Our dedicated team are just a phone call away, they are on hand to listen to any issues you may be experiencing or any questions you may have so if you’re thinking of arranging care for your loved one, here’s how to contact us

Step 1: Speak to one of our friendly team
Call us today on 0117 968 4809, or send us a message to request that we call you. Our expert team is here seven days a week to walk you through your options and costs.

Step 2: Meet our team face-to-face
Your local Care 1st Support Manager will pop out to see you and your loved one at a place of your choosing so that you can sit down and discuss all of your options face-to-face. At this meeting we’ll assess your needs and talk about the things that are important to you.

Step 3: Finding the right support worker suited to you
We’ll work with you to find a visiting or full time support worker that suits you and your loved one’s needs. Whether they live independently or in shared accommodation, we’ll suggest someone that we feel will meet your individual needs and have the personality to fit in with your loved ones’ lifestyle and routine.

Step 4: Your support worker starts
We’ll take care of all of the arrangements, so you don’t need to worry! We promise that from the moment you welcome your new support worker, your local support manager will be in touch regularly. Your dedicated support manager will want to see how things are going, to see if the support plan needs any fine adjustments, and if your support worker is working out as you’d hoped. This is the Care 1st Promise.

We have branches in Bristol, Berkshire, Gloucestershire and Swindon, we also provide live-in support workers across the South West. If you’d like to speak to us about our supported living services or have any questions – please call us today on 0117 968 4809, request a callback or alternatively email us and we’ll contact you. 

Request a callback        Email me 

How can I become a support worker? 

If you know of someone that you feel would be a great support worker, or you’d like to become one yourself – you can make a huge difference to the lives of vulnerable adults by providing them with the invaluable support that they need to live an independent life in their own home and community. 

We don’t ask for any specific qualifications and you won’t need a background in support work, we train all of our hand selected support workers in-house and through on the job training. You’ll get all of the theory and practical training to perform your role to an outstanding level. 

What we look for in an individual are the key personal skills that cannot be trained, the ability to show loyalty, compassion, patience, empathy, care, respect, resilience, flexibility and most of all you’ll need to display dedication to the individual that you’ll work with. Our support workers must have great communication skills, display sensitivity and empathy every single day, so that our customers feel that their independence, dignity, privacy and choice, are never compromised.

Here at Care 1st we provide you with full comprehensive training – so experience is not essential. 

In short you’ll need:

  • A kind, caring empathetic nature
  • Be incredibly reliable with fantastic communication skills
  • Have patience and resilience 
  • Be committed and able to be flexible around the demands of the role
  • Ability to work evenings and weekends when needed, and for live-in support workers be happy to live in the customers home to support them 24/7
  • A full UK driving licence, and your own transport to get to and from customers houses 

Care 1st is a friendly, professional, and respected company that offers great prospects to hardworking, dedicated individuals with the ability to progress your career should you choose. Many of our Care & Support Managers started life with us as a carer or support worker. We believe in empowering our staff and providing them with the tools and support to develop their careers. In return you’ll receive full training & development, exceptional levels of support and supervision, and the opportunity to work with some of the most incredible people and watch them grow in confidence and capability every day. 

If you’d like to apply to be a support worker – please call us today on 0117 968 4809, request a callback or alternatively email us and we’ll contact you. 

Request a callback        Email me